Visiting Information

Keeping You Safe

While we expect to care for COVID-19 patients in designated areas of our hospitals for some time, we’ve taken extra steps to create a safe, secure environment for our patients, families and staff. In this new reality, you’ll notice some changes to help reduce the spread of COVID-19:

  • everyone must wear a mask or face covering that covers the mouth and nose
  • everyone must be screened for COVID-19 symptoms before entering Beaumont; those who screen positive will not be able to enter
  • surfaces that are touched frequently are receiving extra cleaning and attention
  • seating has been re-arranged to support social distancing
  • floors have been marked to space people waiting in a line
  • shared items, such as magazines and clipboards, have been removed

Rest assured, you are safe coming to Beaumont for all of your health care needs.

Visitation Information

We have updated our Visitation Information to support on-site family presence and participation in care planning discussions. While it remains important to continue with some restrictions to maintain the safety of our patients, their families, our employees and physicians, we look forward to the day when COVID-19 is no longer a threat and we are able to welcome family and friends without these modifications.

  • Each patient, who does not have or is not suspected of having COVID-19, may have ONE person visit them each day during the hours of 8 a.m. to 8 p.m.
  • The following circumstances support the extended presence a support person before and after visiting hours:
    • Patient in serious or critical condition, hospice care, or Emergency Center if COVID-19 is not suspected. (ONE person.)
    • Patient at end-of-life. (TWO people.)
    • Laboring women or pregnant women to be induced. (Birth partner and doula.)
    • Children who are 21 years of age or under. (TWO parents/legal guardians may be present.)
    • Patient with a physical, developmental, behavioral, or cognitive impairment (e.g. dementia, developmental delay, paralysis, etc.) requiring help with care, activities of daily living and/or communication. (ONE person.)
    • Person undergoing surgery or procedure. (ONE person.)
  • Visitation remains restricted for people diagnosed with COVID-19 or suspected of having COVID-19. Support persons who do not have or are not suspected of having COVID-19 are required to wear personal protective equipment at all times, as directed by the clinical team. The following exceptions support the presence of a support person:
    • Patient at end-of-life. (TWO people.)
    • Patient who has been in the hospital for many days where benefit of presence outweighs risk of virus exposure.
    • Pregnant women in labor, pre-term labor, or requiring C-section, pre-natal testing, procedure, or genetic counseling.
    • Children who are 21 years of age or under.
    • Patient being admitted, having surgery, or triaged in Emergency Center, however only until the patient is settled in with a staff member.
    • Patient being discharged who needs a support person to learn how to care for them at home.
  • Each patient coming for an outpatient appointment has the option of bringing with them ONE person who does not have or is not suspected of having COVID-19. Children under 21 may be accompanied by TWO parents/legal guardians. Others should expect to wait outside of the facility until the patient is ready to leave.
  • Children (<16 years) should not visit Beaumont except for end-of-life or other extreme situations where their presence has been approved. This includes patient rooms and waiting areas. For outpatient appointments, patients must arrange for childcare or reschedule the appointment as necessary.
  • Any person may be asked to leave a patient care area if safety and/or social distancing cannot be maintained.

What to Expect When Visiting Your Loved One

You must be screened for symptoms of respiratory illness (fever, cough and shortness of breath) before visiting each day. You will be given a “healthy visitor” sticker if you pass the health screening. Please wear the sticker at all times.

You MUST clean your hands upon entry and exit to the hospital and patient room, and before and after eating or using the rest room. You will be required to remove and throw away gloves upon entry, as they transfer germs.

You must wear a face mask at all times. You may bring your own or one will be provided to you.

You must stay in the patient room at all times. Please consider using Room Service to order a guest meal which will be delivered to the patient room. Guest meal charges will be added to the final patient bill.

Limit the number of personal items that you bring into the hospital. Bringing fewer items into the hospital will reduce the number of unwanted germs you take back home with you. Please pack all belongings for you and your loved one into one clean bag.

When leaving the hospital, you must not wander through hallways or spend time in public areas, including lobbies, waiting areas, cafeterias, and vending areas other than to make a quick food purchase or use the public rest room. Please take valuables and personal items home that your loved one will not need during the admission.


Staying Connected

While restricting visitation is necessary to help prevent the spread of COVID-19 infection, we know how important family and friends are to health and healing. Learn how you may “see” and “be with” your family and friends during the COVID-19 pandemic:

  • Call in-room, hospital phone.
  • Leave a personal cell phone, tablet or laptop for audio/video calls or texting.
  • If your loved one has been issued a Beaumont-owned electronic device (i.e., iPad or tablet), you may speak with them via the 8x8 Video Meetings app. Guides for patients and family members are available for download.
  • Connect with your loved one’s doctor, nurse, and other health care team.

Frequently Asked Questions

Children (<16 years) should not visit Beaumont except for end-of-life or other extreme situations where their presence has been approved. This includes patient rooms and waiting areas. For outpatient appointments, patients must arrange for childcare or reschedule the appointment as necessary.

Employees wash or sanitize their hands each time they enter and exit a patient’s room. They also wear Personal Protection Equipment (gown, gloves, face shields, or goggles) when they enter the room of a patient with an infectious illness. Employees safely dispose of these items before going into the next patient room to keep clothing free from germs so they may safely care for other patients. Beaumont is following Centers for Disease Control and Prevention (CDC) guidelines and screening protocols and following infection control prevention best practices. We are also remaining in close communication with state and county public health officials to monitor the spread of the virus.

Please know that all hospitals and health systems regularly prepare for disease outbreaks, conduct regular preparedness drills, and are able to adapt quickly to infectious disease outbreaks. We are always training our staff on how to protect patients and themselves as they care for patients.

Call ahead to Beaumont’s COVID-19 hotline, 800-592-4784, or your physician’s office before attempting to get screened. If you are experiencing life-threatening symptoms, please call 911.

  • Stay home when you are sick (fever, cough, upper respiratory infection symptoms).
  • Wash your hands often with soap and water or an alcohol-based hand sanitizer, especially before eating, after coughing or sneezing, and after using the bathroom.
  • Cover your mouth and nose when you cough or sneeze. The best way to cover your mouth and nose is to cough or sneeze into the elbow of your arm. Throw tissues away immediately and wash your hands.
  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose and mouth.
  • Clean frequently touched objects and surfaces using a regular household cleaning spray or wipe.

To reduce the number of unwanted germs that are taken back home, we strongly discourage personal items being brought to the hospital that are not truly necessary. If you do have items to drop off, please limit the items to one small bag of personal belongings. Do not send items of significant value, with the exception of personal phones or devices your loved one may use to communicate with you. Items should be placed in a clean bag and labeled with your loved one’s name and room number. Leave the bag with the staff manning the main entrance. The bag will be delivered to the patient room. Please make sure only healthy family members bring items to the hospital.

For your comfort, the following amenities are available:

  • A blanket and pillow may be provided when requested
  • 24/7 Access to vending machines on some patient units and lobbies
  • Cafeteria and food courts (hours may be limited to daytime hours)
  • Public restrooms are available on each unit
Call the Beaumont Coronavirus Hotline at 800-592-4784
A community resource for timely, accurate information about COVID-19.

Directions and Parking

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Patient and Family-Centered Care

We recognize the important role families provide in supporting the health, healing and well-being of patients in their health journey. We provide an environment where families are valued and honored members of the care team. We believe that partnering with patients and families is essential to the care we deliver.


Patient and Family Advisors

We continue to look for new ways to strengthen our partnership with our patients and their families, and we encourage you to volunteer as advisors and partner with us to improve the overall experience of patient care.