Visiting Information

Keeping You Safe

While we expect to care for COVID-19 patients in designated areas of our hospitals for some time, we’ve taken extra steps to create a safe, secure environment for our patients, families and staff. In this new reality, you’ll notice some changes during your visit.


Our expert doctors and caregivers have created a secure environment, so you can feel safe coming to Beaumont for care. We are highly trained in how to protect our patients, families and each other when caring for patients.

 

Visitation Policy

For the safety of our patients, their families and our staff, Beaumont has a new visitation policy. Visitors will not be allowed in rooms of patients with pending or positive COVID-19 tests, except for end-of-life or other extreme circumstances, as approved by hospital administrators.


For other patients, we are restricting visitors at all Beaumont sites, until further notice, with the following exceptions, where one visitor will be permitted unless otherwise indicated. Exceptions only apply if you screen negative for symptoms of respiratory infection. Any visitation request that differs from these guidelines will be reviewed by clinical leadership or the administrator on call:


  • Person who is in serious or critical condition or in hospice care
  • Person at end-of-life (Two people are permitted at the bedside to say goodbye)
  • Mother in labor (A doula is permitted in addition to a significant other/support person)
  • Children who are 21 years of age or under (Two parents are permitted)
  • Person undergoing surgery
  • Adult patients with cognitive, physical, or mental disability requiring help with the provision of medical care or activities of daily living, speaking for the patient, and keeping patient safe
  • Person requiring an outpatient test or procedure where a companion is required for support
  • People who must exercise power of attorney or court-appointed guardianship for a patient
  • People performing official governmental functions
 

What to Expect When Visiting Your Loved One

You must be screened for symptoms of respiratory illness (fever, cough and shortness of breath) before visiting each day. You will be given a “healthy visitor” sticker if you pass the health screening. Please wear the sticker at all times.


You must stay in the patient room at all times. Please consider using Room Service to order a guest meal which will be delivered to the patient room. Guest meal charges will be added to the final patient bill.


Limit the number of personal items that you bring into the hospital. Bringing fewer items into the hospital will reduce the number of unwanted germs you take back home with you. Please pack all belongings for you and your loved one into one clean bag.


When leaving the hospital, you must not wander through hallways or spend time in public areas, including lobbies, waiting areas, cafeterias, and vending areas other than to make a quick food purchase or use the public rest room. Please take valuables and personal items home that your loved one will not need during the admission.


You MUST clean your hands upon entry and exit to the hospital and patient room, and before and after eating or using the rest room.

 

Staying Connected

While restricting visitation is necessary to help prevent the spread of COVID-19 infection, we know how important family and friends are to health and healing. Learn how you may “see” and “be with” your family and friends during the COVID-19 pandemic:


  • Call in-room, hospital phone.
  • Leave a personal cell phone, tablet or laptop for audio/video calls or texting.
  • If your loved one has been issued a Beaumont-owned electronic device (i.e., iPad or tablet), you may speak with them via the 8x8 Video Meetings app. Guides for patients and family members are available for download.
  • Connect with your loved one’s doctor, nurse, and other health care team.
 

Frequently Asked Questions

No. Children should not come to Beaumont during COVID-19 visitation restrictions except for end-of-life and other extreme situations where their presence has been approved. This includes patient rooms and waiting areas. Please make arrangements for all children to be cared for away from Beaumont. Any non-patient child that comes to Beaumont will be asked to leave with the adult who brought them.

To help limit the number of people in our buildings, we ask that people not send flowers, food or other items that must be delivered.

Employees wash or sanitize their hands each time they enter and exit a patient’s room. They also wear Personal Protection Equipment (gown, gloves, face shields, or goggles) when they enter the room of a patient with an infectious illness. Employees safely dispose of these items before going into the next patient room to keep clothing free from germs so they may safely care for other patients. Beaumont is following Centers for Disease Control and Prevention (CDC) guidelines and screening protocols and following infection control prevention best practices. We are also remaining in close communication with state and county public health officials to monitor the spread of the virus.


Please know that all hospitals and health systems regularly prepare for disease outbreaks, conduct regular preparedness drills, and are able to adapt quickly to infectious disease outbreaks. We are always training our staff on how to protect patients and themselves as they care for patients.

Call ahead to Beaumont’s COVID-19 hotline, 800-592-4784, or your physician’s office before attempting to get screened. If you are experiencing life-threatening symptoms, please call 911.

  • Stay home when you are sick (fever, cough, upper respiratory infection symptoms).
  • Wash your hands often with soap and water or an alcohol-based hand sanitizer, especially before eating, after coughing or sneezing, and after using the bathroom.
  • Cover your mouth and nose when you cough or sneeze. The best way to cover your mouth and nose is to cough or sneeze into the elbow of your arm. Throw tissues away immediately and wash your hands.
  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose and mouth.
  • Clean frequently touched objects and surfaces using a regular household cleaning spray or wipe.

During this time, our patients still need care for health conditions unrelated to the virus, and Beaumont will continue to serve and care for the needs of all patients whether you are giving birth, needing treatment or surgery, or requiring lifesaving emergency procedures. We are committed to providing the critical health services we typically offer.


We appreciate your understanding during these uncertain times. We are confident that together we will continue to deliver the highest quality of care.

To reduce the number of unwanted germs that are taken back home, we strongly discourage personal items being brought to the hospital that are not truly necessary. If you do have items to drop off, please limit the items to one small bag of personal belongings. Do not send items of significant value, with the exception of personal phones or devices your loved one may use to communicate with you. Items should be placed in a clean bag and labeled with your loved one’s name and room number. Leave the bag with the staff manning the main entrance. The bag will be delivered to the patient room. Please make sure only healthy family members bring items to the hospital.

For your comfort, the following amenities are available:

  • A blanket and pillow may be provided when requested
  • 24/7 Access to vending machines on some patient units and lobbies
  • Cafeteria and food courts (hours may be limited to daytime hours)
  • Public restrooms are available on each unit
 
Call the Beaumont Coronavirus Hotline at 800-592-4784
A community resource for timely, accurate information about COVID-19.

Directions and Parking

Select a hospital campus map to view below or search all locations for parking information and directions:

 


Patient and Family-Centered Care

We recognize the important role families provide in supporting the health, healing and well-being of patients in their health journey. We provide an environment where families are valued and honored members of the care team. We believe that partnering with patients and families is essential to the care we deliver.

 

Patient and Family Advisors

We continue to look for new ways to strengthen our partnership with our patients and their families, and we encourage you to volunteer as advisors and partner with us to improve the overall experience of patient care.