Frequently Asked Questions | Visitor Safety Restrictions

Visitor Safety Restrictions

To protect our patients, staff, visitors and the community during the outbreak, we are following state and federal recommendations and restricting all visitors to our hospitals.
LEARN MORE

Coronavirus Hotline - 800-592-4784

This hotline is a community resource for timely, accurate information about COVID-19 symptoms and virtual screening for people who are experiencing symptoms.
LEARN MORE

 

To protect our patients, families, employees, and the community during the outbreak of COVID-19, we have put measures into place that restrict visiting of family, friends and community until the transmission of COVID-19 is no longer a threat.

 

No one will be allowed in rooms of patients with pending or positive COVID-19 tests except for end-of-life or other extreme circumstance as approved by clinical leadership.

 

For other patients, we are restricting all visitors at all Beaumont sites until further notice with the following exceptions where one visitor will be permitted unless otherwise indicated. Exceptions only apply if you screen negative for symptoms of respiratory infection. Any visitation request that differs from these guidelines will be reviewed by clinical leadership or the administrator on call.

 

  • Person who is in serious or critical condition or in hospice care.
  • Person at end-of-life. (Two people are permitted at the bedside to say goodbye.)
  • Mother in labor. (A doula is permitted in addition to a significant other/support person.)
  • Children who are 21 years of age or under. (Two parents total are permitted.)
  • Adult patients with cognitive, physical, or mental disability requiring help with the provision of medical care or activities of daily living, speaking for the patient, and keeping patient safe.
  • Person undergoing surgery.
  • Person requiring an outpatient test or procedure where a companion is required for support.
  • People who must exercise power of attorney or court-appointed guardianship for a patient.
  • People performing official governmental functions.

If I am approved to visit, are there special rules that I must follow?

  • You must be screened for symptoms of respiratory illness (fever, cough and shortness of breath) before entering an acute care (hospital) campus. If you pass the health screening, you will be given a sticker letting everyone know that you passed. Please wear the sticker at all times. People with symptoms of respiratory illness will not be allowed to visit patients.
  • You must remain in the patient’s room at all times, except for quick trips to the bathroom or to purchase food. Please consider using Room Service to order a guest meal tray which will be delivered to the patient room. A guest charge will be added to the final patient bill.
  • Limit the number of personal items that you bring into the hospital. Bringing fewer items into the hospital will reduce the number of unwanted germs that you take back home with you.
  • When visiting is over, you must leave the hospital and not wander through hallways or spend time in public areas, including lobbies, waiting areas, cafeterias, and vending areas. 
  • You MUST clean your hands upon entry and exit to the hospital and patient room, and before and after eating or using the rest room.

Are children able to visit?

No. Children should not come to Beaumont during COVID-19 visitation restrictions except for end-of-life and other extreme situations where their presence has been approved. This includes patient rooms and waiting areas. Please make arrangements for all children to be cared for away from Beaumont. Any non-patient child that comes to Beaumont will be asked to leave with the adult who brought them.


If I am not approved to visit, how can I stay in touch with my loved one?

Connect with your loved one and their healthcare team through technology. Hospital phones are available in patient rooms. Your loved one may also use their personal phones, computers, and tablets to stay connected with you through audio and video chatting and texting.


May I still send flowers, food, or other items to my loved one?

To help limit the number of people in our buildings, we ask that people not send flowers, food or other items that must be delivered.


How can I be sure that my loved one will be safely cared for during the COVID-19 outbreak?

Employees wash or sanitize their hands each time they enter and exit a patient’s room. They also wear Personal Protection Equipment (gown, gloves, face shields, or goggles) when they enter the room of a patient with an infectious illness. Employees safely dispose of these items before going into the next patient room to keep clothing free from germs so they may safely care for other patients. Beaumont is following Centers for Disease Control and Prevention (CDC) guidelines and screening protocols and following infection control prevention best practices. We are also remaining in close communication with state and county public health officials to monitor the spread of the virus.

 

Please know that all hospitals and health systems regularly prepare for disease outbreaks, conduct regular preparedness drills, and are able to adapt quickly to infectious disease outbreaks. We are always training our staff on how to protect patients and themselves as they care for patients.


What do I do if I believe that I may have COVID-19?

Call ahead to Beaumont’s COVID-19 hotline, 800-592-4784, or your physician’s office before attempting to get screened. If you are experiencing life-threatening symptoms, please call 911.


What can I do to prevent the spread of COVID-19 and to protect myself and others?

  • Stay home when you are sick (fever, cough, upper respiratory infection symptoms).
  • Wash your hands often with soap and water or an alcohol-based hand sanitizer, especially before eating, after coughing or sneezing, and after using the bathroom.
  • Cover your mouth and nose when you cough or sneeze. The best way to cover your mouth and nose is to cough or sneeze into the elbow of your arm. Throw tissues away immediately and wash your hands.
  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose and mouth.
  • Clean frequently touched objects and surfaces using a regular household cleaning spray or wipe.

What if my loved one or I need health care for other illnesses or injury?

During this time, our patients still need care for health conditions unrelated to the virus, and Beaumont will continue to serve and care for the needs of all patients whether you are giving birth, needing treatment or surgery, or requiring lifesaving emergency procedures. We are committed to providing the critical health services we typically offer.

 

We appreciate your understanding during these uncertain times.  We are confident that together we will continue to deliver the highest quality of care.